CNY Arts, Inc.


A.I. Benefits for Nonprofits

Written by Matthew Luca, formerly the Assistant Director of Communications and Marketing at CNY Arts


Nonprofit arts and cultural organizations in Central New York are constantly facing increased competition for attention and funding. That is why it is important to find new ways to engage with your audiences and convey your messages more effectively. One of the most promising new tools to reach these goals is artificial intelligence (AI). AI is making big headlines everywhere because it has the potential to revolutionize many industries, including the nonprofit arts sector.

According to a study by the AI ​​in Advancement Advisory Council, 89% of nonprofit professionals surveyed believe AI will make their organizations more efficient.

Some nonprofits started implementing AI during the pandemic. For example, legal aid offices used chatbots to help renters with housing and eviction issues. Fundraising departments used AI-powered software to identify new donors. Microsoft is building an AI application specifically for nonprofits that focuses on fundraising, marketing, and program delivery.

AI Benefits for Nonprofits

AI has many potential benefits for nonprofits and many of these new tools offer innovative ways for your organization to engage with audiences and communicate your messages more effectively.

By using AI tools, nonprofits can easily personalize content and messaging for specific audience segments, use predictive analytics for targeted fundraising, analyze social media data, and automate email.

One of the most significant benefits for using AI is in marketing and communications. By analyzing data about donors, volunteers, and supporters, you can create targeted messages that better resonate with your audience. This can lead to more effective communication, better engagement, and ultimately more support.

Generative AI, sometimes referred to as ChatGPT, is an intriguing field that is receiving a lot of attention. ChatGPT can quickly assist you in developing branding materials, creating marketing copy, and strategizing advertising campaigns.

For social media, ChatGPT is incredibly useful. Imagine this scenario: you've been eager to connect with a younger audience on a new platform, but the idea of starting from scratch and mastering a new platform can feel overwhelming. That's where ChatGPT can help. With the right prompting, ChatGPT can create a strategy, generate the content and provide a content calendar. From there you can easily automate this process to help you reach your goals for this new audience.

Another powerful advantage of AI is with predictive analytics for targeted fundraising. By quickly and effortlessly analyzing donor data, AI can uncover valuable patterns and accurately predict which donors are likely to contribute during specific times of the year. Armed with this knowledge, your organization can tailor fundraising campaigns to precisely align with donor preferences, maximizing the likelihood of success.

This data-driven approach empowers you to optimize resource allocation, focus efforts where they will be most impactful, and cultivate stronger donor relationships, all leading to increased fundraising achievements.

With AI as your ally, you can unlock the potential for strategic fundraising campaigns that resonate with your supporters and generate remarkable outcomes for your nonprofit.

Challenges and Implications of AI Adoption

Like any new technology, AI has the potential to change the way arts and cultural organizations work, but it also presents challenges and implications that need to be considered.

When it comes to adopting AI solutions, nonprofits often face a range of challenges. One major roadblock is the limited budgets which can make the cost of implementing AI seem overwhelming. However, there are practical ways to tackle this issue head-on. New and affordable AI options come to market each day with some even offering free options to explore the application before making any financial commitment.

Another concern is the ethical implications of AI usage. Privacy, bias, and fairness are important considerations. Fortunately, nonprofits can address these concerns by prioritizing transparency, accountability, and implementing robust data governance practices. By taking these measures, nonprofits can ensure that AI is used responsibly and ethically.

Additionally, integrating AI into existing processes and workflows can be complex and cumbersome. However, nonprofits can overcome this challenge by taking a gradual approach. Starting with small-scale AI-supported projects and progressively expanding usages of AI. This allows for a smoother transition and minimizes disruptions to existing operations.

Lastly, some experts believe AI adoption may be moving too quickly without a full understanding of its implications, raising concerns about the potential risks associated with this cutting-edge tool. So it is important to stay up-to-date on the news and developments of this technology.

Addressing these challenges requires careful planning, collaboration, and strategic decision-making. It's about striking a balance between financial realities, ethical considerations, workforce development, and careful implementation. But by being resourceful, adaptable, and proactive, you can successfully overcome these challenges and harness the transformative power of AI.


We are entering a new era of technological advancement that continues to evolve at a rapid pace. It's an exciting time, especially for AI adoption in the nonprofit sector. One thing is certain: AI is here to stay and is entering many aspects of our personal and professional lives. So why not explore the possibilities of AI today?

Call to Action

Sign up for the Intelligent Impact Newsletter

If you are ready to dive a little deeper into how you can begin to use AI in your marketing, communications, fundraising, and outreach, sign up for the Intelligent Impact Newsletter. Each week, we will round up the most important news, trends, and helpful tips on all things related to AI and the nonprofit sector.


As a free GIFT on your journey to learn more about using AI you will receive our FREE Nonprofit AI Readiness Checklist. This free tool will help you assess your organization’s preparedness for incorporating AI-supported projects. It is designed to help you identify areas where your organization can improve its readiness for AI adoption and implementation.

 Integrating AI into the communications, fundraising, marketing, and public relations efforts of your arts and cultural organizations can help you build stronger relationships with your communities, strengthen your brand, and increase your community impact. Through a strategic and thoughtful approach, you can harness the power of AI to achieve your nonprofit mission.


Introducing Intelligent Impact: Empowering Nonprofits with AI

Are you ready to leverage AI and better navigate the digital media landscape to propel your nonprofit or social business to new heights? At Intelligent Impact, we're fueled by a deep passion for helping organizations like yours thrive in this new era of technological innovation.

Our mission is to make AI approachable and exciting for those dedicated to the nonprofit sector and eager to elevate their organizations. With our experienced and dedicated team by your side, we'll guide you every step of the way. Get ready to embark on a journey of discovery as we explore how AI can revolutionize your nonprofit's operations, supercharging your outreach, streamlining processes, and making an even greater impact in your community.

Feel free to reach out to us at